By David Poland firstname.lastname@example.org
A dance with American Airlines this morning in which one customer service person and then their supervisor gave me one set of rules that conflicted completely with a different customer service person’s advice of last week was followed by by a third person who put all the pieces together and came up with the reasonable answer after 30 minutes of effort on their part reminded me…
The answers you seek come with patience and effort. Luck helps, but even that can be wasted or overcome.
Do not seek the sound of one voice to guide you. Gather many voices in a sincere effort and then trust your own instincts in synthesis.
So, fortune cookies aside… is there enough information out there that you trust and respect to build opinions as strong as you’d like to hold?